Last updated: October 26, 2023

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Introduction

Wellstone Counseling PLLC is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you visit our website or use our services. Please note that our services are for individuals age 18+ only and this website is not intended for use by children or minors.

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By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy. 
 

Information We Collect

1. Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website or during the course of therapy sessions.

2. Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and other technical details.

 

How We Use Your Information

We may use your personal information for the following purposes:

1. To provide you with the services you have requested.

2. To communicate with you, including responding to your inquiries and sending appointment reminders.

3. To improve our website and services.

4. To comply with legal obligations.

 

Disclosure of Your Information

We may share your personal information with the following third parties:

1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as website hosting and maintenance, email communication, and appointment scheduling services.

2. Legal Requirements: We may disclose your information when required by law or in response to a legal request, including to law enforcement agencies.

 

Your Choices

You can choose not to provide us with certain personal information; however, this may limit your ability to access certain features of our website or receive our services.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of your information.

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Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

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Use of HIPAA-Compliant Platform for PHI

In the course of the therapeutic relationship, Wellstone Counseling PLLC is committed to maintaining the highest standards of privacy and security for your Protected Health Information (PHI). To achieve this, we use a secure and HIPAA-compliant platform for all PHI-related interactions, including the collection, transmission, and storage of your personal and health information. The protection of your PHI is of utmost importance to us, and we take the following measures:

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1. Secure Platform: We utilize a secure and HIPAA-compliant platform specifically designed to safeguard your PHI.

2. Confidentiality: All PHI shared during therapy sessions or through the secure platform is treated with the highest level of confidentiality and is accessed only by authorized individuals involved in your care.

3. Encryption: Your PHI is transmitted using encryption protocols to protect it from unauthorized access during transmission.

4. Access Control: Access to your PHI is restricted to only those individuals who are authorized and involved in your treatment.

 

Please note that interactions on our website, such as browsing and submitting general inquiries, are separate from the use of the HIPAA-compliant platform that is used to obtain and store patient health information for clients enrolled in our care, and activities and information submitted on this website are not subject to the same level of protection of PHI. While we take reasonable measures to protect the information collected through our website, it may not have the same level of security as our HIPAA-compliant platform.

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If you have any concerns or questions about the privacy and security of your PHI, please do not hesitate to contact us using the contact information provided in this Privacy Policy. Your privacy and the confidentiality of your PHI are of paramount importance to us, and we are dedicated to ensuring that your information is handled with the utmost care and in compliance with applicable laws and regulations, including HIPAA.

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Your Rights

You have the right to:

1. Access the personal information we hold about you.

2. Correct inaccuracies in your personal information.

3. Delete your personal information.

4. Object to the processing of your personal information.

5. Withdraw your consent.

 

To exercise any of these rights, please contact us at info@loveyourrelationship.org. 

 

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@loveyourrelationship.org or call 860-909-0731

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By using our website or services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms and conditions.

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