Last updated: October 26, 2023
Information We Collect
Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website or during the course of therapy sessions.
Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and other technical details.
How We Use Your Information
We may use your personal information for the following purposes:
To provide you with the services you have requested.
To communicate with you, including responding to your inquiries and sending appointment reminders.
To improve our website and services.
To comply with legal obligations.
Disclosure of Your Information
We may share your personal information with the following third parties:
Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as website hosting and maintenance, email communication, and appointment scheduling services.
Legal Requirements: We may disclose your information when required by law or in response to a legal request, including to law enforcement agencies.
You can choose not to provide us with certain personal information; however, this may limit your ability to access certain features of our website or receive our services.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of your information.
Retention of Your Information
Use of HIPAA-Compliant Platform for PHI
In the course of the therapeutic relationship, Wellstone Counseling PLLC is committed to maintaining the highest standards of privacy and security for your Protected Health Information (PHI). To achieve this, we use a secure and HIPAA-compliant platform for all PHI-related interactions, including the collection, transmission, and storage of your personal and health information. The protection of your PHI is of utmost importance to us, and we take the following measures:
Secure Platform: We utilize a secure and HIPAA-compliant platform specifically designed to safeguard your PHI.
Confidentiality: All PHI shared during therapy sessions or through the secure platform is treated with the highest level of confidentiality and is accessed only by authorized individuals involved in your care.
Encryption: Your PHI is transmitted using encryption protocols to protect it from unauthorized access during transmission.
Access Control: Access to your PHI is restricted to only those individuals who are authorized and involved in your treatment.
Please note that interactions on our website, such as browsing and submitting general inquiries, are separate from the use of the HIPAA-compliant platform that is used to obtain and store patient health information for clients enrolled in our care, and activities and information submitted on this website are not subject to the same level of protection of PHI. While we take reasonable measures to protect the information collected through our website, it may not have the same level of security as our HIPAA-compliant platform.
You have the right to:
Access the personal information we hold about you.
Correct inaccuracies in your personal information.
Delete your personal information.
Object to the processing of your personal information.
Withdraw your consent.
To exercise any of these rights, please contact us at email@example.com.
We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.